Saturday 29 August 2015

Improving Standards Of Living With Water Utility Billing Software

By Nancy Gardner


This system is being used today for billing purposes in several towns and also all sizes of companies. The system uses programs such as M uni billing which is uses the technology of cloud computing and is utilized every day by companies, cities, towns and private firms across united state and some parts of Canada. After many years of application by the municipalities, system analysts are now conversant with the challenges of developing and using such technologies. So companies which have ventured into developing such systems should aim at developing systems which are and convenient to use. So water utility billing software link water meters with service providers central computer.

Cutting down labor force a company does not require a lot of utility workers to handle issues relating to billing since the machinery can perform all this work. The idea eliminates errors in the system, reduces data redundancy and limits unauthorized access to information.

Labor force reduction do not necessary lead to unemployment, since skilled workers can be given basic training on how to use the system or alternatively they can be reshuffled to other departments. Here the worker can specialize on other duties or tasks. Some of the departments the workers can be moved to should be the customer care section where they can spend their time attending to customers.

After design stage, the next stage is testing and evaluating of program. This stage is very critical as it uses raw data to check this program capability for processing and to compare the resultant results with the required result. Then if the software passes this stage the management decides to implement it, user training is conducted first to minimize error when using the expertise and also to avoid resistance from the users.

All these stages should be arrived at after through consultation with user of the system being developed. Program analysis is the next stage whereby the programmer evaluates the existing software to check out for any loop holes it might have had to correct them in the new program so as to meet organization need.

The technology allows for several meter billing. The program is in a position to recognize meter reading for single meters, negative meters and process them accordingly. The program has to have the potential to keep record of almost all meter readings and also should be able to provide full meter readings history.

Technology of this nature should allow for meter changes. The machinery is supposed to be designed in such a way that it will not lose any data in case of a meter change. It should merge the old meter readings with the new meter reading to form one water bill. The machinery built is capable of exporting data easily. Flexible means of exporting meter data, customers, bills payments and other system information.

And most important function that system is able to perform, is providing a customer portal where clients can access online from their places or homes to check their account information or balances. Another important function of the system is enabling E billing. E billing allows service providers to send their customer bills reducing their cost of postage significantly.

The software replaces the devices for meter reading with mobile applications which are free of charge. This software allows the users to integrate any other product their using for accounting, billing, collecting payments and other functions. Such technology enables customer to pay their bills with credit cards, debit cards and e checks.




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