Tuesday 16 April 2013

Upgrade Your Company Telephone Equipment To Take Advantage Of Cutting Edge Technologies

By Tamra Erickson


Present day technical knowledge is evolving constantly and it's one of the highlights of the Twenty First century. Since the phone's invention in 1876 by Alexander Graham Bell, the telephone has changed the way the planet connects. Individuals can effortlessly now chat with family and friends in other countries, hold conferences using phones like CISCO's Telepresence system, transmit website links, video recordings, images and even amalgamate numerous telephone calls in to 1. [ V:11 ]

For that reason, it is crucial that every business organisation contemplates updating their business phone equipment to take full advantage of these brand-new sorts of technologies.

By updating to a state-of-the-art phone system, it communicates that your firm is open to staying up to date with technological innovations. A recent investigation made public that, a synchronised phone system may help save on average 2 hours per week lost on handling on-hold telephone calls.

Telephone calls are normally the first impression a client obtains of your firm. When their call is not taken care of in a prompt manner the customer is unimpressed. Big business generally take care of this concern with electronic telephone systems, but unfortunately this isn't what people want. Callers want their telephone calls dealt with a efficiently by a real person.

Telephone equipment suppliers such as Cisco offer state of the art business phone systems which supply the following;

1. Holding of a number of phone calls all at once.

2. Multiple phone calls to be controlled all at once.

3. The scope to unite all lines dispersed within the business under a single telephone number.

4. Merge a number of phone calls into one.

With this array of qualities organisations are able to efficiently take care of a client's call in timely way, at the same time providing them the familiarity of a person's voice. But, that is not all the Cisco Business Telephone systems supply.

Business meetings are necessary to any sort of organisation and that is why modern-day technological innovation has developed a procedure to go beyond the issues of time and place with the help of tools like Cisco's Telepresence.

Services such as Teleprescence allow employees to carry out video calls where they can incorporate charts, diagrams, designs, file share and graphics whilst simultaneously chatting with a whole boardroom. Systems like Apple's Facetime work in a similar way as well.

Advantages of Teleprescence based systems include;.

a) Co-workers do not need to travel to conferences which means decreased travel expenses.

b) Face-to-face communication is still possible.

c) Conference phones remove workplace interruption simply by bringing all essential workers together simultaneously.

d) Enables you to record your video meetings and multi-media presentations for live and on-demand accessibility.

e) In the event that a co-worker is absent they can still participate in the conference via Teleprescence.

f) Straightforward to contact fellow employees with information, video recordings, data, and so on.




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